Chat Notes

It looks like you’ve been away for a while or your questions may have been answered. I’ll need to close the chat to assist other customers, but feel free to reach out again if you need anything. Thanks for contacting Fasthosts!

you need to contact our Customer Care directly, they can be reached on 01452 561858, from Monday to Friday 9am-5pm UK time.

Thank you for contacting Fasthosts. Stay safe

Good morning, this is Jonathan. Hope you're doing fine.

Good day, this is Jonathan

Good afternoon, this is Jonathan. Hope you're doing fine.

Good evening, this is Jonathan hope you're doing well

By the way, I’d really appreciate it if you could share your feedback on the service I provided. A quick 5-star review mentioning my name, Jonathan, would mean a lot and help us continue delivering great service.

You can leave your review here:
👉 https://www.trustpilot.com/evaluate/fasthosts.co.uk

Thank you so much in advance! If you ever need help again, don’t hesitate to reach out. Have a wonderful day ahead!

It was a pleasure helping you today! If you have a minute, I’d really appreciate your feedback—just click 5 stars and mention my name, Jonathan. Here’s the link:
https://www.trustpilot.com/evaluate/fasthosts.co.uk

Thanks again, and feel free to reach out if you need anything in the future. Have a great day!

Have a nice evening, take care!

Have a great day ahead and happy weekend!

Have a great day ahead and take care!

is there anything else I can assist you with?

To revoke the 2FA in your account, kindly send us the documents below: (1 Valid and 2 proof of address). Please send in the following documents to Fasthosts by uploading them via our secure page at https://upload.fasthosts.co.uk/accountaccess . We need them to further validate you against the account.

List A

• any valid ID (e.g. driving license, passport, etc) of the account owner

List B (only one of two below)

• any billing statement (e.g. credit card statement)
• any utility bill (gas, electric, water)
• company letter head from Smoke Control Systems coming from the HR authorizing you as part of the company

Please remember to quote this reference number <reference number> in the email subject and let us know when you have sent the documents. We await your prompt response.

If you believe you have received this mail in error please let us know by reply.

Good day, hope you're doing well.